Effective Date: 11-12-2024

At Jivadecor, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.jivadecor.com), place an order, or use our services. By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide you with a better and more personalized shopping experience. The types of information we may collect include:

  • Personal Information: When you register, place an order, or subscribe to our newsletter, we may collect personal details such as your name, email address, mailing address, phone number, payment information, and order history.
  • Payment Information: When you make a purchase, we process your payment through a third-party payment gateway. We do not store your credit/debit card information on our servers. Payment information is securely processed by Payment Gateway, which adheres to the Payment Card Industry Data Security Standard (PCI DSS).
  • Device and Usage Information: We may collect information about your device, IP address, browser type, operating system, referring URLs, and the pages you visit on our website. This helps us optimize the site for better performance and user experience.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies (such as web beacons, analytics, etc.) to improve your browsing experience, understand how you interact with our website, and analyze trends. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping updates, and customer service communications.
  • Payment Processing: To complete transactions securely, we will share necessary payment details with our payment gateway provider for the purpose of processing payments.
  • Customer Support: To respond to your inquiries and provide support regarding your orders, products, and services.
  • Marketing and Communications: With your consent, we may send promotional emails about new products, sales, or other updates related to Jivadecor. You can opt-out of these communications at any time by clicking the “unsubscribe” link in our emails.
  • Website Improvement: To analyze usage patterns, improve the user experience, troubleshoot issues, and enhance the functionality of our website.

3. Data Security

We take the security of your personal information seriously. We use industry-standard encryption and security protocols to protect your data during transmission. However, please note that no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your information.

4. Sharing Your Information

We may share your personal information with third-party service providers to facilitate the operation of our business, such as:

  • Payment Processors: To process payments securely, we share necessary transaction details with our third-party payment processors, such as [Payment Gateway Name]. These providers are responsible for securing your payment information.
  • Shipping and Fulfillment Providers: We may share your information with third-party carriers and delivery services to complete the delivery of your orders.
  • Service Providers and Partners: We may share your data with trusted partners who assist us in operating our business, such as website hosting, marketing, and customer support services.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.

5. Your Rights and Choices

As a user of our website, you have the following rights:

  • Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-out of Marketing: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link in any of our marketing emails or by contacting us.
  • Deletion of Personal Information: If you wish to delete your account or any personal information we hold, you may request it by contacting us.
  • Cookie Preferences: You can control your cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Jivadecor. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

7. Children’s Privacy

Jivadecor does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information. If you are a parent or guardian and believe that we have collected information about your child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Jivadecor
info@jivadecor.com