Effective Date: 10-12-2024

Welcome to JivaDecor! By using our website, services, and products, you agree to abide by the following terms and conditions. Please read these terms carefully before using our website.

1. Acceptance of Terms

By accessing or using the JivaDecor website (referred to as “Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue the use of our Website immediately.

2. Eligibility

  • You must be at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction.
  • By placing an order on our Website, you confirm that all information provided is accurate and complete.

3. Products and Services

  • Product Descriptions: We strive to ensure that product descriptions and images on our Website are as accurate as possible. However, we do not warrant that the descriptions, colors, or other content are error-free.
  • Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

4. Pricing and Payments

  • Pricing: Prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payment Methods: We accept payments through secure payment gateways, including credit cards, debit cards, UPI, net banking, and digital wallets specified at checkout.
  • Payment Security: Our payment gateway complies with the regulations set forth by the Reserve Bank of India (RBI) and uses PCI DSS-compliant technology to ensure secure transactions.
  • Order Confirmation: Orders are confirmed only upon successful payment. If your payment is declined or the transaction is incomplete, your order will not be processed.

5. Shipping and Delivery

  • Shipping Charges: Shipping charges, if applicable, will be displayed at checkout.
  • Delivery Timeframe: We deliver products within 5-10 business days, depending on the shipping destination. Delays due to unforeseen circumstances may occur.
  • Delivery Address: Ensure the accuracy of the delivery address. JivaDecor is not responsible for orders delivered to incorrect addresses provided by the customer.

6. Returns, Refunds, and Cancellations

  • Return Policy: Returns are accepted only for damaged, defective, or incorrect products. Requests for returns must be made within 7 days of delivery.
  • Refunds: Refunds will be processed to the original payment method within 7-10 business days after receiving and inspecting the returned product.
  • Cancellations: Orders can be canceled before they are shipped. Cancellation requests after dispatch will not be entertained.

7. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and design, is the property of JivaDecor and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Privacy

Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Website, you consent to our Privacy Policy.

9. Limitation of Liability

JivaDecor is not liable for:

  • Any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Website.
  • Errors, omissions, or inaccuracies in the product descriptions, pricing, or availability.

10. Indemnification

You agree to indemnify and hold JivaDecor harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or breach of these Terms and Conditions.

11. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

12. Amendments

JivaDecor reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and the updated terms will apply from the date of publication.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@jivadecor.com